The hotel offers amenities for your comfortable stay and unforgettable experiences
Jungle Retreat
“Staying in a bedroom nestled in the jungle with a sliding bed that opened to the outdoors was such a unique experience! The fresh morning air and sounds of nature were absolutely invigorating.” view full review
Good Breakfast
“Having breakfast with a stunning sea view was a highlight of our mornings. The quality of the food surpassed many other places we visited, making it a nice dining experience.” view full review
Serene Yoga Class
“Participating in a morning yoga class was truly rejuvenating. The atmosphere was tranquil, and it perfectly complemented our stay, helping us unwind and relax.” view full review
Easy Parking Access
“The convenience of free parking on-site made our stay even easier, allowing us to explore the surroundings without any worries.” view full review
General
No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Private beach
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Wind surfing
Diving
Snorkelling
Cycling
Yoga class
Fishing
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Children
Board games
Spa & Leisure
Infinity pool
Plunge pool
Heated swimming pool
Beach access
Sun loungers
Garden area
Spa & wellness centre
Jacuzzi
Facial
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
AM/FM alarm clock
Show more
Location
Carretera Tulum-Boca Paila Km 8.7,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Carretera Tulum-Boca Paila Km 8.7,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Gallery
Galeria La Llorona
970 m
South Tulum Beach
720 m
Ziggys
1.6
km
Gallery
Pepe Soho Photography
850 m
Camino a Punta Allen
Arco Maya
1.7
km
Vagalume Tulum
1.1
km
Ven a la Cruz
1.2
km
Cenote Tulum
1.3
km
Cesiak
2.3
km
Cenote Beh-ha
1.6
km
109 Hectares Km 25
ProKiteTulum Kiteboarding Center
2.2
km
Tulum Beach
2.9
km
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
3.0
km
Beach
Sunrise Beach
3.8
km
Beach
Luna Maya Beach
4.2
km
Beach
4.2
km
Sfer ik
4.4
km
Camino Boca Palia a Tulum
Iklab
4.4
km
Gallery
IK Lab
4.4
km
Museum
Sceno By Sfer Ik
4.4
km
Dolphin Discovery
4.6
km
Tulum Ruins
4.6
km
Papaya Playa Project hotel
Sian Kite Watersports
4.6
km
Carretera Tulum-Boca Paila Km 4.5
Papaya Playa Project
4.7
km
Nearby
Follow that dream sign
40 m
Restaurants
Rustico Divina Tierra
180 m
Carretera Boca Paila 8.3
Alma Tulum Restaurant
40 m
Carretera Tulum Boca Paila 470 Km 8.47
The Restaurant at Hip Hotel
80 m
Carretera Tulum Boca Paila Km 8 At Hip Hotel
Aura Tulum Beach Club
110 m
Carretera Tulum-Boca Paila KM 8.5
Saikuk
150 m
Boca Paila 8,5km
OM Tulum Restaurant and Beach Club
150 m
9.5 Boca Pila
Charly's Vegan Tacos
190 m
Carretera Tulum Boca Paila Km 10.5
Matchamama
180 m
Carretera Tulum-Boca Paila 8.2
Simple
220 m
Carretera a Boca Paila km. 8.3
Encantada Tulum Restaurant
200 m
Carretera Tulum/Boca Paila km 8.7 Zona Hotelera
Camarada Tulum
200 m
Carretera Tulum-Boca Paila km. 8,7
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
friendly staff
great location
mosquitoes
room design
8.4/10
Great
Rooms
7.8
Location
8.3
Service
9.0
Dining
8.3
Guest reviews
8.4/10
based on 6 reviews
9.0
9.0/10 based on 253 reviews
Tony
United Kingdom,
April
2024
7.4/10
The hotel room felt really dark and a bit cold with an unappealing smell, but the warm welcome from the staff exceeded my expectations. However, the room didn't quite match the overall quality of the hotel.
Rooms
5.0
The room was dark, cold, and had an unappealing smell.
Service
9.0
The staff were lovely, helpful, and attentive from the beginning of our stay.
Location
7.0
The hotel is stuck among other hotels but provides a quiet and clean atmosphere.
Dining
8.0
The dining experience was above expectations, from the warm welcome to the room and breakfast.
Facilities
8.0
The hotel offers great service with room service, housekeeping, and an infinity pool with attentive staff.
Jim
United States,
March
2024
8.8/10
The hotel exceeded my expectations with a warm welcome and amazing room features like a comfy bed and an outdoor shower. However, the late-night noise from a nearby bar was a downside.
Rooms
9.0
I felt like I was coming home to a cozy and comfortable room with the best staff attending to all my needs. The outdoor shower inside the bedroom was a unique and fantastic experience.
Service
9.0
The staff went above and beyond to ensure my honeymoon experience was wonderful from the moment I arrived. Their attentiveness and friendliness made my stay memorable.
Location
8.0
The hotel's location, despite being near other establishments, was perfectly intimate and quiet, with beautiful surroundings and direct access to the beach.
Dining
9.0
The dining experience was superb, from the warm welcome by the staff to the amazing breakfast. I felt safe exploring the nearby restaurants and streets at night.
Facilities
9.0
The hotel provided excellent facilities that enhanced my stay, from room service to tours assistance, ensuring a convenient and enjoyable experience.
Charles
United States,
March
2024
8.8/10
It felt like coming home as we were warmly welcomed above my expectations by the best staff, in a phenomenal hotel with clean and comfortable rooms. However, the nights were a bit noisy due to music from a nearby bar/restaurant.
Rooms
9.0
The rooms were clean, comfortable, and above my expectations.
Service
9.0
The service was really great and very welcoming. Staff members were excellent and provided fantastic recommendations.
Location
8.0
The location was perfect, quiet, and clean, although surrounded by other hotels. It is ideal for those looking for a tranquil stay.
Dining
9.0
The dining experience was amazing, with wonderful homemade Majorcan products. The warm welcome extended from the team to the dining area was exceptional.
Facilities
9.0
The hotel offered great facilities catering to all needs and preferences.
Peter
United Kingdom,
January
2024
7.6/10
My stay at this hotel was a mix of good and not so good experiences. The rooms were dark, a bit cold, and had an unappealing smell, but the feeling of coming home was amazing once settled. The hotel staff were great, very helpful and friendly, especially in addressing issues like the poor AC by providing a fan. The location felt like paradise with the refreshing ocean breeze and beautiful surroundings, although somewhat crowded with other hotels nearby. The dining experience was average for the price paid, with a huge breakfast but occasional mix-ups with orders. Overall, it was a pleasant stay with some drawbacks to consider.
Rooms
7.0
The rooms were really dark and a bit cold with an unappealing smell, but the feeling of coming home was amazing.
Service
9.0
The staff were great and very helpful. They were super friendly and tried to address the poor AC situation by giving us a fan.
Location
8.0
The location was very refreshing with the ocean breeze and beautiful surroundings, facing the waves crashing on the beach - amazing.
Dining
6.0
The dining experience was okay but nothing special for the price paid. Although the team was nice, there were occasional mix-ups with our orders.
Facilities
8.0
The hotel facilities were adequate for a comfortable stay.
Joseph
United States,
May
2023
9.0/10
I felt like coming home as soon as I arrived. The warm welcome exceeded my expectations, with the best staff you could ask for. The hotel and room were beautiful, even though it felt like the room was more like an annex than a part of the hotel.
Rooms
8.0
The room was not just a room; it was a cozy haven that made me feel right at home. The design, while slightly separate from the main hotel, was still elegant and inviting.
Service
9.0
The service was simply outstanding. The staff went above and beyond to ensure I had a great stay, always offering excellent recommendations and support in planning activities.
Location
9.0
The location was insanely beautiful, surrounded by lush palms and plants. Facing the waves crashing on the beach was absolutely amazing, and the ocean breeze made it very refreshing.
Dining
10.0
From the warm welcome during check-in to the delightful breakfast, every dining experience was top-notch. The food was not only huge but also delicious. It was truly an 11 out of 10!
Facilities
9.0
The hotel offered excellent facilities that catered to all my needs during the stay. It was a complete package of comfort and convenience.
friendly staff
mosquitoes
Henry
United Kingdom,
April
2023
9.0/10
The hotel had amazing rooms that made me feel connected to the sea and the environment. The service was top-notch, with personalized attention making our honeymoon experience truly special. The location facing the crashing waves was simply breathtaking. Although the dining experience was a bit inconsistent, the hotel excelled in most other aspects.
Rooms
9.0
The rooms are amazing, creating a very welcoming environment with a seaside charm.
Service
9.0
The staff knows each guest by name and goes above and beyond to ensure a memorable stay.
Location
10.0
The location facing the waves crashing on the beach was simply AMAZING and perfect for a quiet, intimate stay by the sea.
Dining
8.0
The dining experience, while generally good, had minor issues with order accuracy.
Facilities
9.0
The facilities were excellent and enhanced the overall stay experience.